ISO 9000 Certification is based on a set of international standards for Quality Management and
Quality Assurance, developed to help companies improve Business Operations.
Implementing the Quality System elements will assist in maintaining an efficient Quality System. They are not
specific to any one industry and can be applied to organisations of any size. ISO 9000 can help a company
satisfy customers, meet regulatory requirements and achieve continual improvement. It should be
considered to be a first step of a Quality System, not a complete guarantee of Quality.
Quality Management Systems (QMS ISO 9000) is a standard that documents processes in the business
operations in a systematic approach.
Quality Management Systems does not aim to assure 'good quality' by the more
fit for purpose definition, but rather to ensure that an organisation or product is consistent.
This can be considered to have four main components: Quality Planning,
Quality Control, Assurance and Quality Improvement. Quality management is focused not only on
product service and quality, but also the means to achieve it.
Quality Management therefore uses Quality Assurance and control of processes
as well as products to achieve more consistent Quality.